Terms of Use

Welcome to Pioneer Leaders Academy’s website and services. By accessing or using our platform, you agree to comply with and be bound by these Terms of Use. These terms govern your access, use, and participation, ensuring a safe and fair environment for all users.

User Responsibilities: You agree to provide accurate and complete information during registration and updates. You must use the platform only for lawful purposes and respect the intellectual property rights of Pioneer Leaders Academy and third parties.

Account Security: You are responsible for maintaining the confidentiality of your login credentials and for any activities under your account. Notify us immediately of any unauthorized use.

Content Ownership: All content provided by Pioneer Leaders Academy, including course materials, logos, and trademarks, is protected by copyright and may not be used without explicit permission.

Service Availability: We strive to provide uninterrupted access but do not guarantee continuous or error-free service. Pioneer Leaders Academy reserves the right to modify or discontinue services with notice.

Termination: Violation of these terms may result in suspension or termination of your account and access to services.

Limitation of Liability: Pioneer Leaders Academy is not liable for any direct or indirect damages resulting from the use of our services, except as required by law.

Privacy Policy

Pioneer Leaders Academy is committed to protecting your personal data and respecting your privacy rights. This Privacy Policy outlines how we collect, use, store, and safeguard your information.

Information Collection: We collect personal information such as name, contact details, academic records, payment data, and technical information when you use our services.

Use of Data: Your data is used solely to deliver educational programs, manage your student profile, communicate important updates, and comply with legal requirements.

Data Sharing: Personal information is shared only with authorized staff or third-party service providers under strict confidentiality agreements. We do not sell your data.

Security Measures: We employ encryption, secure servers, and access controls to protect your data from unauthorized access and breaches.

Your Rights: Depending on your jurisdiction, you have rights to access, correct, delete, or restrict processing of your personal data.

Policy Updates: We may update this policy periodically. Significant changes will be communicated via our website or direct notifications.

For more information, contact us at info@plajo.co.

Cookies Policy

Pioneer Leaders Academy’s website uses cookies to enhance your browsing experience and analyze site performance.

What Are Cookies? Small data files stored on your device that remember preferences, improve functionality, and help us understand user behavior.

Types of Cookies:

• Essential Cookies – Required for basic site functions.

• Performance Cookies – Analyze site usage.

• Functional Cookies – Remember preferences and settings.

• Targeting Cookies – For personalized content and marketing.

Managing Cookies: You can control or disable cookies via your browser settings, but this may affect website functionality.

Consent: By continuing to use the site, you consent to our cookie use in accordance with this policy.

Refund Policy

Pioneer Leaders Academy aims to ensure student satisfaction and clear refund procedures.

Refund Eligibility: Requests must be submitted in writing within 14 days of enrollment. Refunds depend on the program type, completion status, and any administrative fees.

Non-refundable Fees: Application fees, registration charges, and other administrative costs are non-refundable.

Refund Process: Approved refunds are processed promptly using the original payment method within 30 days of approval.

Disputes: Students may contact the academy for clarification or dispute resolution regarding refund decisions.

Please contact us at info@plajo.co for refund inquiries.

Contact Us

• Email: info@plajo.co
• Phone:
  JO : +962 7 7772 6032
  UK : +44 20 8840 4383
• Address:
  Queen Rania Street, Burj Complex, 1st Floor, Office 102

Pioneer Leaders Academy